SMS Terms

Program and consent

TextBuilt provides website customer care and service notifications. Read /sms-consent before your first message. You opt in by texting us. Consent is not a condition of purchase; you may contact us by email.

Messages include business confirmation, your visual concept, requested payment links, edit confirmations, account sign-in confirmations, website leads, monthly reports and billing notices. Linking your phone to an account connects its existing conversation; it does not authorize marketing messages.

Frequency and charges

Frequency varies. Before purchase: up to 10 messages per conversation, including no more than three reminders. Customers receive requested messages and up to four types of automated notice: website lead, billing-cycle monthly report, payment issue and domain renewal. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Stop, resume and get help

Reply STOP to stop all texts; you receive one confirmation and no more. Reply START to resume. Reply HELP for help or email support@textbuilt.com. Phone consent is controlled from your phone, not by typing a command into the web account.

Your customers and privacy

For a requested customer review message, you confirm the recipient is your customer and agreed to hear from you. We send one message with opt-out instructions and do not repeat it. We do not sell or share mobile numbers or SMS consent for marketing. See /privacy.